AS9100 IMPLEMENTATION SUPPORT

Founded in 1988, V&G Dynamic Machine started as a 2-person, 2-machine operation in a storage unit. Since that time, they have grown to employ 17 people with 16 machines featuring 5-Axis Machining, 4-Axis Live Tooling Turning, and CMM quality inspection in a climate controlled 10,000 square foot facility in Marble Falls, Texas.

V&G Dynamic Machine Core Competencies include:

Tight tolerance, precision machining of stainless, aluminum, copper, brass, plastics, composites, and exotic metals/superalloys such as Hiperco 50, Inconel, Invar, Molybdenum, and Zirconium
Prototyping
Production – Low to 1,000+ High Volume
Kitting and Light Assembly
CMM – Climate Controlled Inspection Processes
Turnkey Services – Network of trusted partners to provide
coatings, plating, heat treating, precision grinding, & much more

The Situation

Since 1988, V&G Dynamic Machine embraced the principles of superior quality and on-time delivery of precision machined parts on a global scale to the aerospace, energy, defense, medical and semiconductor industries. The company had existing ISO 9001 documentation, but it was not certified, being used or adding value to their processes. They decided to pursue certification and include the AS9100 Rev D standard. This standard sets Quality Management System requirements with the challenges of the aerospace industry in mind. The standard does so by building off general ISO 9001 standards for quality management systems, adding industry-specific guidelines for the safe development, production and distribution of quality aerospace parts and products.

The Solution

TMAC guided V&G Dynamic Machine in creating their AS9100 Rev D compliant Quality Management System (QMS). Recognizing that upper management support is critical, TMAC first met on site with upper management to establish the purpose and goals of the AS9100 standard. The deliverables of this meeting were the development of a Quality Policy and the Quality Manual framework. Next, TMAC provided coaching and expert guidance to generate base documentation, such as procedures, processes, forms, records, and workflows. Another key area that TMAC helped support was creating the Document Control and Non-Conformance Management Plan. TMAC helped ensure the process satisfied the requirements but still was very agile and easy to implement and maintain. In addition, TMAC provided training for internal auditors. TMAC ensured that V&G had the skills and capabilities to periodically verify they meet the requirements and that they had the ability to use the internal audits as a powerful tool for improving the effectiveness of the QMS and the efficiency of operational processes. Just as TMAC started with upper management, they also ended with upper management. TMAC facilitated a Management Review meeting held with division leadership to assess the performance of the QMS.

The Results

With employees and management committed to the quality program, V&G achieved AS9100D registration successfully on their first external audit. After achieving AS9100, V&G realized a 25%reduction in defects and, more importantly, now has a framework to drive that number even lower. V&G is anticipating higher customer satisfaction rates by ensuring that they are consistently meeting customer expectations in terms of quality and delivery. The certification has also proven to be a competitive advantage when bidding on new work and seeking new customers.

AS9100 Implementation

25% reduction in defects

Increased Customer Satisfaction

Competitive Advantage to secure new contracts and customers

Next Steps

TMAC did an excellent and thorough job helping our CNC machine shop attain AS9100 certification in a short amount of time. Kristin was and continues to be a great teacher for us, making quality management systems seem more logical and less scary than they can appear to be on the surface. Implementation of the system was approached from a practical standpoint that helped all employees understand the processes without making day-to-day operations too burdensome. Our AS9100 certification has helped us become a better business and has been an important aspect of attracting new customers.

-Adam Mansuri

President & Owner

AS9100 IMPLEMENTATION SUPPORT

The Situation

The Solution

The Results

Next Steps

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